The Estee Lauder Companies Kilian Commercial Assistant in Paris, France

Kilian Commercial Assistant



By Kilian (The Estée Lauder Companies) is looking for a dynamic, autonomous proactive team player to be responsible for all administrational tasks supporting the sales & financial teams.


  • Order Management: Direct line of communication for customers

  • Receive orders from customers, review and submit in the system

  • Communicate with commercial team and/or customers on missing items

  • Release sales orders to the warehouse (including anticipation of credit review)

  • Document management (reprints etc....)

  • Order maintenance in the system (cancel open orders, re-issue orders if packing modification needed, …)

  • Create Debit / credit memo's

  • Manage product registration and legal documents

  • Coordinate shipment for EX-Works customers

  • Order Preparation/Master data:

  • customer master maintenance and creation (Including route definition and output conditions at plant level and affiliate level)

  • Maintain “order form”

  • Load pricing in the system

  • Business Management:

  • Review monthly order portfolio to track month to date sales

  • Ad-Hoc analysis on sales data (sales by SKU, customer, product type, …)

  • Collection of sell-out data

  • Participate in elaboration on sales estimate

  • Balance score cards reporting A - Z - increase transparency starting from SPM to Shipment creation service affiliates.

  • Measure & Enforce Regional O2C KPI's including operational KPI's

  • Monitoring SLA agreements and play active role in defining recommendations for improvement

  • Misc:

  • SAP access creation Point of contact: initiate request for SAP access for other employees


  • Minimum 3 years customer service experience in a global environment

  • Business school (supply chain specialization is a plus) or International Trade diploma

  • SAP knowledge is a must

  • Comfortable with data processing in Excel (Pivot tables, VLOOKUP etc …);

  • Flair for technical aspects/processes/supply and logistics tools

  • Predilection for figures & reportings

  • Fluent English

  • Excellent interpersonal skills

  • Analytical mind

  • Team player

  • Priorities management organization, rigorous

Equipe Equipe de jour

Emploi Vente

Type d'emploi Standard

Horaire Temps plein

Lieu principal Europe, Moyen-Orient, Afrique-FR-J-Paris

Organisation Kilian

Language: fr

Job Number: 1819690