The Estee Lauder Companies EDPFM Assistant Commercial H/F in Paris, France

EDPFM Assistant Commercial H/F

Editions de Parfums Frédéric Malle (The Estée Lauder Companies) is looking for a dynamic, autonomous proactive team player to be responsible for all administrational tasks supporting the sales & financial teams.

RESPONSIBILITIES:

  • Order Management: Direct line of communication for customers

-Receive orders from customers, review and submit in the system

-Communicate with commercial team and/or customers on missing items

-Release sales orders to the warehouse (including anticipation of credit review)

-Document management (reprints etc....)

-Order maintenance in the system (cancel open orders, re-issue orders if packing modification needed, …)

-Create Debit / credit memo's

-Manage product registration and legal documents

-Coordinate shipment for EX-Works customers

  • Order Preparation/Master data:

-customer master maintenance and creation (Including route definition and output conditions at plant level and affiliate level)

-Maintain “order form”

-Load pricing in the system

  • Business Management:

-Review monthly order portfolio to track month to date sales

-Ad-Hoc analysis on sales data (sales by SKU, customer, product type, …)

-Collection of sell-out data

-Participate in elaboration on sales estimate

-Balance score cards reporting A - Z - increase transparency starting from SPM to Shipment creation service affiliates.

-Measure & Enforce Regional O2C KPI's including operational KPI's

-Monitoring SLA agreements and play active role in defining recommendations for improvement

  • Misc:

-SAP access creation Point of contact: initiate request for SAP access for other employees

  • Minimum 3 years customer service experience in a global environment

  • Business school (supply chain specialization is a plus) or International Trade diploma

  • SAP knowledge is a must

  • Comfortable with data processing in Excel (Pivot tables, VLOOKUP etc …);

  • Flair for technical aspects/processes/supply and logistics tools

  • Predilection for figures & reportings

  • Fluent English

  • Excellent interpersonal skills

Equipe Equipe de jour

Emploi Vente

Type d'emploi Standard

Horaire Temps plein

Lieu principal Europe, Moyen-Orient, Afrique-FR-J-Paris

Organisation Editions De Parfums Frederic Malle

Language: fr

Job Number: 1819834